Frequently Asked Questions 

1. How long does delivery take?
Delivery typically takes 3–5 business days across India. Metro cities usually receive orders faster, while remote areas may take up to 8 days.

2. Do you offer free shipping?
Yes! Orders above ₹499 qualify for free shipping. Orders below ₹499 incur a ₹49 shipping charge.

3. Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your shipment in real time.

4. What payment methods are accepted?
We accept Credit/Debit Cards, UPI, Netbanking, Wallets, and Cash on Delivery (COD) for select pin codes.

5. Can I cancel my order?
Yes, orders can be cancelled before dispatch by contacting our support via email or WhatsApp. Once shipped, cancellation isn’t possible, but you can initiate a return after delivery.

6. What is your return and exchange policy?
Returns are accepted for wrong or defective products within 3 days of delivery. An unboxing video is required for approval. Exchanges are allowed for defective or wrong items.

7. How do I raise a return or exchange request?
Email us at himanisharma2047@gmail.com or WhatsApp +91 82101 34712 with your Order Number, reason, and unboxing video. Our team will guide you step by step.

8. Are your products genuine and of good quality?
Yes! Every product at Flipbay.shop is carefully selected for quality, durability, and reliability. We ensure you get the best value for your money.

9. Can I place bulk orders or get special offers?
Yes, we offer bulk or wholesale inquiries for select products. Contact us directly via email or WhatsApp to discuss options.

10. Who can I contact for support or queries?
Our friendly support team is available Monday–Saturday, 10 AM – 6 PM. Reach us at himanisharma2047@gmail.com or +91 82101 34712. Please mention your Order Number for faster assistance.